Hotel Security

Posted by Chelsey Stanton , Sunday, April 25, 2010 5:31 PM



  Hello all!
I found an interesting article about information Security in and article by Cornell university that I thought would be an interesting read for everyone

Title: Hotel Network Security: A Study of Computer Networks in U.S. Hotels, Cornell Hospitality Report, Vol. 8, No. 15,  September 2008
Authors: by Josh Ogle, Erica Wagner, Ph.D., and Mark Talbert 

If you type in that exact wording above in the title onto google, it will direct you to the article I will be talking about it.  Seeing as my last few blogs have been about network security in the hotel, I thought it might be interesting for me to find an article or something that pertains to it directly.  If I was a hotel manager I would take the time to go through this report and see what the Students at Cornell University have discovered through their surveying process. 

One of their issues tackled was well the fact that many hotels are providing unsecured- wireless networking for guests that stay at their hotel.  This in my opinion is like opening a door for hackers to try and break into the system and steal important viable information over the airways.  Not only that but to make the wi-fi everyone is trying to access to work or do their research or e-mail people from incredibly slow and inoperable.  From a Human resources prospective here, I can see the hotels ending up with a few lawsuits on their hands.  This article is one of the leading studies about security of guest information in hotels. I did a little research and found several articles that pinpoint the lacking security at hotels.  Doesn't that just make you feel really safe about browsing the Internet at a hotel when you travel??
       One of the reasons why this case is something all Hotel and IT managers should read is their simple way of describing everything. They actually give you a list and definition of some important key terms. For example.  Do any of you know what the promiscuous mode is when it comes to computer mode?  Well let me explain it to you, seeing as Cornell was so very kind to explain it to me.  A promiscuous mode is going to give you every file that people in that wi-fi spot, or hotel is receiving. So every file received over the Internet at that instant is not only available to those requesting it.  But also available to them. Scary thought isn't it?  If a hotel uses a Hub, It doesn't take a genius to steal people's information. 
      The smart blogger:  This guy has the computer know-how to tell when there's something fishy going on in a computer network. I feel he puts it quite nicely at the end of his last blog about the hotel security by saying "Who on Earth would surf from the same PC they use for storing customer data? Certainly none of you -- right?" 

Digital Investigations and Special Operations Group




So obviously part of the problem here is not only Hotel being smart and informed about what kind of programs they have to check and clean out any viruses or spy bots that might be slowing down the system, but perhaps they should have someone that guests could go to who is knowledgeable enough to remove software that is malicious and may cause harm to anyone who is accessing their Wifi.

Sorry this may not be the most interesting blog you can find, but I encourage you to leave comments if you will about what other issues you can find that deal with Hotel Network Security.  I think in this day and age its very important

I shall leave you with this comment

" How safe do you feel your information is now? Considering you know how easy it is for someone to hack your Internet?"

Chelsey

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